Tag: customer service

DealDash Customer Service is #1!

DealDash

Don’t ever be afraid to contact DealDash customer service. They are there to help!

DealDash hopes that all of their transactions go smoothly, but occasionally there might be a problem. However, there is no problem too big for DealDash customer service! They have heard it all, and they are happy to help you if you have any problems or questions about the site. They are ready to help you, day or night. Just contact them if you need a hand!

Having a Problem?

The main time that most people contact customer service is when they have a problem. Maybe you are having trouble with using PayPal on the site, or perhaps you don’t even have a PayPal account and you are curious how it works. There are also times that your delivery might be delayed, or not show up. This isn’t typically a problem, though, because all things that you win or BIN on DealDash come with tracking numbers, with the exception of smaller gift cards. No matter what your problem is, don’t be shy, just contact DealDash customer service and they will help you find a solution.

Are You New and Totally Confused?

You don’t have to have a specific problem to contact customer service. If you’re new on DealDash and just don’t understand how it works, then customer service can help you with that, as well. There are many resources to help you understand how the auctions work, such as this blog and the DealDash Tips blog. There are also videos and an interactive tutorial. However, sometimes it’s easier to understand something when someone explains it to you step-by-step, and if you contact DealDash customer service, they can do just that.

Have a Suggestion for the Site?

Customer service isn’t just for problems and questions. They are also there to take your ideas and suggestions as well. Do you have an idea for a product that you haven’t seen offered yet on DealDash? Or maybe you think that there needs to be more of a certain category and less of another category? Do you have a fun idea for a DealDash contest? If you have a great idea, tip, or suggestion, then please contact customer service and they would be happy to hear you out.

Are You Unsure How to Get in Touch?

It’s easy to contact DealDash customer service. All you have to do to get in touch is go to the “Help” section on the main page of the site, then go to their “submit a request for assistance form” button. If you need instant help or you just don’t feel like waiting a few hours for a reply, then you can click the “Live Support Online” button. 

Personally, I prefer the “submit a request for assistance form”, however, I have never had a problem that I needed immediate assistance. Many people are a fan of the live chat feature, and once you click the “Live Support Online”, you will be connected with a friendly DealDash customer service rep almost immediately. Once you’re connected, then you can work on solving your problem. 

Thanks for Reading

Thanks so much for reading this DealDash Blog article on DealDash customer service. Be sure to check back often for new articles here are well as on our other blogs, DealDash Reviewed and DealDash Tips. We hope that your DealDash experience is a happy one. Do feel free to let us know how we’re doing in the comments down below.

Remember, don’t be shy, all of the customer service reps are friendly, polite, and love to help. DealDash is the friendliest website around! Visit DealDash now to see how much you can save. Good luck and happy bidding everyone!

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This sponsored DealDash blog was written by Dawn E, a mother of 3 who loves DealDash. Dawn was compensated for writing this blog. Read even more at DealDashTips.com, DealDashReviewed.com, or on her own blog, DawnBlogtopus.

DealDash Customer Service is the Best

DealDash customer service

Normally everything on DealDash goes smoothly, but occasionally you might have a question or need some help. DealDash customer service is here to help!

DealDash is known for their excellent customer service, and they always do everything within their power to help anyone who needs them. What might you need DealDash customer service to help you with? Here are some situations and scenarios when DealDash can come to the rescue.

You’re New and Confused

DealDash can be a little confusing if you have never used it before. If you have read the rules and the FAQ (Frequently Asked Questions) and still have unanswered questions, feel free to reach out to DealDash customer service and they will be happy to help you.

There’s a Problem with Your Order

It doesn’t happen often, but occasionally there might be a problem with your order. Perhaps your order is late, it was delivered to the wrong address, or perhaps your item arrived with damages from shipping. No problem! Simply give DealDash customer service a quick email and they will take care of your problem for you.

I’ve only ever had one shipping issue with DealDash, during the Christmas rush two years ago I was due to receive a package of DVDs. When I checked the tracking it said that my package had already been delivered to an address in a different state! UPS really messed up on that one! So I contacted DealDash customer service and they shipped out another package to me that day, and I had it in my hand two days later. Easy!

You Need a Refund

If you’ve given DealDash a try and decided that it’s not for you, that’s okay! DealDash wants you to be happy with your experience even if you don’t want to participate anymore and will refund you for your first purchase of a bid pack. Just contact a friendly DealDash customer service representative and let them take care of that for you.

Speaking of customer service and learning about DealDash, reading the DealDash Tips Blog and our sister blog DealDash Reviews daily is one way to stay “in the loop” when it comes to DealDash news.

I hope that you found this new DealDash Blog article on our excellent customer service helpful. No matter what you need, DealDash has it all! Visit DealDash now. Good luck and happy bidding everyone!

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This blog was written by Dawn E, a mother of 3 who loves DealDash. Read even more at DealDashReviewed.com, DealDashTips.com, or on her own blog, DawnBlogtopus.

What Makes DealDash Better than the Rest?

  There are a lot of bidding sites out there to choose from. Why do people choose DealDash over all of the others?

To start things off, I think that the reason people initially find DealDash is the commercials. If you haven’t seen a DealDash commercial, then you must TiVo every single moment of your TV viewing, because the DealDash commercials are everywhere. I like them because they are fun, easy to understand, and invite you to come online and read more about DealDash before making  any kind of monetary commitment. And, bonus, they feature real DealDash customers! The commercials are a great way to spread the word about DealDash, and that’s why I think that DealDash has more new users signing up than any other penny auction site. Now, the reasons that they continue bidding on DealDash versus the other sites are very easy to see.

I have always been interested in online auctions, so when I first saw a DealDash commercial a few years ago I was intrigued. I did a lot of research on penny auctions, and they sounded so fun and exciting that I signed up to not only DealDash but a few other sites as well. DealDash has always lived up to their claims. They are transparent and honest in their business practices, there are no bots, and if you see and report any “team bidding” they will shut it down. This is not the case with other bidding sites that I have tried. Penny auctions can be difficult enough to win if you are going up against a power bidder, why make it even harder by bidding on a site that allows team bidding and bots?

Speaking of bots – there’s simply no need for bots on DealDash! DealDash offers every single bidder an even playing field by giving us all a tool to help place our bids for us. The BidBuddy is the best tool around to help you win auctions. Just the BidBuddy with as many bids as you would like to spend on an auction and let the BidBuddy bid on the auction for you. Unlike other sites that offer an automatic bidder, the BidBuddy can be filled with as many bids as you would like all at one time, well before the auction starts. With other sites, if they have an automatic bidder there is a very low limit of bids that you can load, and you have to keep going back to the auction to make sure that you still have bids left in your automatic bidder.

The customer is king on DealDash. If you have a problem or question, no matter how small or silly you can always open up a support ticket and DealDash will get back to you quickly, honestly, and with a good attitude. I have had dealings with other auction sites’ customer service, and I have to say that DealDash’s customer service reps are the nicest and most polite that I have ever encountered. I am also very impressed with their response time – DealDash has literally emailed me back within an hour after opening a service ticket, and never more than 24 hours. That’s what I call great customer service!

I hope that this article makes you realize how unique (in a good way!) that DealDash is versus other penny auction sites. If you’re interested in reading some tips and tricks check out the “Tactics & Tips” section on DealDash. Good luck and happy bidding everyone!

 

 

 

Getting a Little Help From DealDash Customer Support

DealDash customer support is always ready to help you quickly and with a (virtual) smile.

Raise your hand if you have ever used DealDash’s customer support! I know I have! You can contact DealDash’s customer support anytime you have any sort of question, comment, or problem. There are a few ways that you can contact support. You can send them an email through the DealDash website, but they also have a live online support button as well. Here is the link where those are located here.

You might think to yourself “I don’t need any help!” Well, there are a few different reasons that you might like to speak to DealDash’s customer support, here are a few common reasons:

  • You might want to inquire where your package is
  • You’re new and need a little help understanding the site
  • You would like to know how to connect with DealDash on Facebook
  • You would like to report someone for fraudulent bidding (i.e. Team Bidding)
  • You might have a general question about buying bids or paying for your won auctions

Here is a great YouTube video featuring DealDash’s customer support:

https://www.youtube.com/watch?v=hOv2Wjb5A_8

I myself have contacted DealDash for quite a few reasons – last Christmas I won 3 DVDs, and for some reason they were showing delivered…To a different state! I contacted DealDash’s customer support and after looking up the tracking numbers they immediately dispatched me out 3 more of the DVDs to my address, and I received them within days. There was no argument or attitude or anything else that you might have experienced with other company’s customer support, just a friendly person on the other end who was happy to help me. 

Do you have a favorite DealDash customer support story? Leave it down below in the comments section. Also, be sure to check out the auctions and see what you can win today. See you on DealDash everyone! Good luck and happy bidding.