How DealDash Customer Service is the Key to Happy Bidders

There are those times when you simply have to reach out to Customer Service for something. Whether it’s a question about delivery of an auction you won or to voice a concern that has you about ready to tear your hair out and you want to be heard, DealDash customer service is there for you.

In review after review, you will find the customer service at DealDash to be one of its finest assets. In today’s automated-driven and overseas operator era, it’s a refreshing truth that DD Customer Services gives customers what they really want. In my opinion, the Customer Service Department at DealDash is among the very best, if not THE best I have ever encountered as a customer. So what makes it so great? For me it comes down to three key components:  accessibility, the ability to listen, and a desire to have the most satisfied customers anywhere.

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You can reach DealDash customer service through their “submit a request for assistance form” or by clicking the “Live Support Online” button.  I find the chat feature not only very convenient, but extraordinarily speedy, which is always a plus.

The completed form will be answered via email and the live support connects its customers to a chat feature almost immediately. When using the live support chat feature, you will see your rep’s name and phot and feel like you’re truly connected to real person—and you are! This allows for a more personalized and interactive experience with a quick resolve to almost any issue.

With DealDash customer support, I have always been listened to with respect, allowed to state my concern (sometimes at great length I must admit) and ultimately been provided constructive ideas or a satisfactory resolution.

With a philosophy of looking to its customers to weigh in on what they feel is good and what’s not-so-good about the site, Deal Dash takes its customer feedback to development meetings to improve the site. What other company can honestly say they include their customers on the decision-driving process?

I would encourage anyone to reach out to DealDash customer service to be heard with concerns, ideas and suggestions to further develop their site. They will listen and always take your feedback into consideration.

Happy bidding!

 

Is It Magic? Nope, Just DealDash

dealdash magic

It’s not magic, it’s DealDash entertainment shopping! Here are some great things that are just par for the course on DealDash.

DealDash may not be magical, but it is a very special website. DealDash is the longest running pay-to-bid site in the United States, which is important to note because this means that DealDash is not just going to “disappear” one day with your bids.

There have been other pay-to-bid auction sites around the internet, and many of them have not lasted very long at all. DealDash is different, as of next month DealDash will have been in business for 8 years. That is many years of happy customers, and many more to come in the future.

Exactly How is DealDash Different?

Aside from the longer lifetime of the website, there are a few other very important differences from other auction websites. DealDash differs from its predecessors as well as a few other current sites mainly in that losing bidders are given an option to BIN (Buy It Now) any item for the retail price and receive back all of the bids that they spent.

The BIN option was a huge breakthrough for many bidders that were reluctant to use a website like DealDash due to the fear that they would spend money with nothing to show for it. Since DealDash has the BIN option that problem has been completely solved. Thanks DealDash!

DealDash Wants You to Succeed

DealDash is unlike other pay-to-bid auction sites because they care about their customers and want them to get amazing deals. DealDash shows this by regularly posting information to help people learn how to win. If you are skeptical, just read any of the blogs that are sponsored by DealDash such as this one, DealDashTips.com, and DealDashReviewed.com. They are all full of helpful information that can help you learn about DealDash and how to use the website.

So you see, DealDash isn’t magic, it’s just a website that cares about its customers. Bidding on DealDash is a fun pastime that can help you save a lot of money and be entertained at the same time. Give DealDash a try today! Visit DealDash now and see how much you can save. Good luck and happy bidding everyone!

Winning DealDash

Guide to Using DealDash Technology

dealdash technology

 DealDash is an amazing website with the newest technology. DealDash has exactly what you need to keep up with the latest and greatest electronics.

One of the most popular categories on DealDash is the Electronics and Computer category. If you need a new laptop for work such as a Microsoft Surface Pro, DealDash has that! Maybe your passion is video games and you need a new Dell gaming laptop, DealDash has that, too! DealDash has a nice selection of laptops, iPads, and video game systems up for bid in the Electronics and Computer category.

Microsoft Surface Pro 3 256GB WiFi Featuring Windows 8.1 Pro

 

If you’re a big fan of the Samsung brand, then you won’t be disappointed by Dealdash‘s Electronics and Computer Category. DealDash has many Samsung products for you to browse and bid on. DealDash carries the Samsung Galaxy S7,  Samsung Galaxy S7 Edge, Samsung Galaxy Tab 2, and even the hottest Samsung technology – Gear VR!

Samsung G935F Galaxy S7 edge 32GB Smartphone, Silver (Unlocked GSM)

DealDash App

Speaking of cell phones, if you have a smartphone you need to download the DealDash app. You can buy bids, bookmark auctions so you can come back to them later, set or remove BidBuddies, and of course bid on auctions! It’s very convenient to be able to DealDash while on the go.

Here is the Android version on Google Play – https://play.google.com/store/apps/details?id=com.dealdash&hl=en

Here is the iOS version in the App store –https://itunes.apple.com/us/app/dealdash/id965782383?mt=8

DealDash is the first place to check when you need new electronic equipment. If you happen to be reading this blog on your iPad or smartphone you can click on this link to go to DealDash and bid that way – but it’s really not optimized for the mobile experience, that’s why you should use the app, instead. It has a much better layout and easier to use interface for DealDashing on the go.

Product Reviews

DealDash is now offering product reviews on each item’s page. When you are thinking about getting a new piece of electronic equipment it’s very important that you read the reviews before you make a big purchase. Isn’t it wonderful that DealDash has taken care of that for you? Here’s a tip – scroll down to the bottom of each auction and you will see the product reviews for that particular item.

If it’s time for you to get a new piece of electronic equipment, then it’s time to visit DealDash! You can browse the auctions, do a search for a particular item, and bid, bid, bid! Good luck and happy bidding everyone!

Samsung Gear VR

DealDash Bookmarking and Alert Me Tutorial

DealDash Tutorial

Did you know that there is an easy way to keep track of auctions and get alerts on DealDash?

There are so many great auctions on DealDash that it’s hard to keep track of all of them. Isn’t it just so disappointing when you were planning on bidding on a certain auction, but then you forget that it’s coming up and you miss it?  Even more disappointing that missing the auction is missing it and seeing later that it sold for pennies. Now that is a sad feeling. You never have to miss another auction again, however, if you use the DealDash “Bookmarking” feature.

How to Bookmark

Bookmarking is a very simple process that will save you from the disappointment of missing a great DealDash auction. When you are looking through the upcoming DealDash auctions and you see something that is coming up soon that you would like to bid on it’s very simple to bookmark it. All you have to do it just click on the little outline of a star in the upper right corner of the auction.

After you have clicked on the little outline of the star it will turn a solid yellow, and then you will be able to find that auction on the main auction page. All of the auctions that you bookmark will be saved for you in the first row of the main auction page. Simple!

bookmark dealdashDealDash bookmarking

How to Get Alerts

If you see an auction on DealDash that you are interested in bidding on, but there isn’t a starting time listed it means that this is a product that DealDash carries, but there isn’t an auction for this item scheduled yet. If you would like to be alerted to when an auction for this item is scheduled, then simply click the button that says “Alert me” and DealDash will send you a quick email when they have scheduled an auction for this item. Easy!

DealDash alert me

I hope this article has been helpful and encouraged you to learn more about DealDash. It’s fun to learn about our favorite website. You should definitely check out DealDash’s “Tips & Tricks” section on the site. It’s full of great information that you will find helpful when bidding on DealDash. Just click this link right here and you can check it out. Good Luck and Happy Bidding, everyone!

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Like Winning on DealDash? Read this…

Winning DealDash

Everyone who plays on DealDash wants to win, but there can only be one winner per auction. Help boost your odds by reading this article.

Did you know that winning isn’t always a matter of luck on DealDash? Sometimes a bidder can have a stroke of luck, of course, such as being the only person who chooses to bid on a certain auction. That doesn’t happen terribly often, though. Most of the time bidders who win do so because they’ve taken the time and effort to learn how the auctions are played and the website works.

DealDash wants you to win.

No, really, they do! If there weren’t enough players bidding on and winning auctions then there wouldn’t be a need for a shopping entertainment site like DealDash. DealDash is grateful for all of the bidders and they show their appreciation in the form of free bids for various reasons and also by providing you information on how to win more auctions.

DealDash regularly posts information to help people learn how to win, both in this blog, the DealDash Tips blog, the DealDash Reviewed blog, and also on the website itself. The blogs often post helpful articles such as this one, and the website provides pages such as the “Winners” tab, which lets you see who’s winning which auction, when they’re winning it, and for how much.

Other DealDash Features

DealDash provides several special features to help bidders level the playing field and win more items. These features are extremely are easy to use and understand, but not everyone uses them, I can only assume it’s because they don’t understand how they work. Here are a few great features that DealDash provides every single bidder, for free.

  • BIN – “Buy it now” option. The BIN feature lets you buy an item that you didn’t win at the regular retail price and receive all of your bids back. When you BIN an item, you get all your bids back from that auction for FREE, and so you can use them in another auction. You receive them back immediately after you pay for the item.
  • The BidBuddy – The BidBuddy is you best bidding friend. Simply put the number of bids that you are willing to spend into the BidBuddy and hit the “Book a BidBuddy” button and the BidBuddy will bid for you until all of the bids have been used up. You can start or stop a BidBuddy at any time.
  • Bookmarks – You can bookmark auctions that you’re interested in and then view them all on the main auction page on the top left.
  • No Jumper Limits – The No Jumper Limit prevent new bidders from joining after the item price reaches $5 (occasionally there is a $3 limit during promotions). The No Jumper Limits reduces the number of bidders who can join that particular auction so there’s less competition.

I hope this article has been helpful and encouraged you to learn more about DealDash. It’s fun to learn about our favorite web site. You should definitely check out DealDash’s “Tips & Tricks” section on the site. It’s full of great information that you will find helpful when bidding on DealDash. Just click this link right here and you can check it out. Good Luck and Happy Bidding, everyone!

Always BIN WIN DealDash